Workshop Objectives To understand how change brings about transitions. To become aware of how transitions impact the individuals and the organization. To learn some leadership strategies during transitions…   Continue

Workshop Objectives To provide the participants with skills to: Improve interpersonal relationships Clarify team goals Define team values Leverage the advantages of intra-team communications Capitalize on the value…   Continue

Workshop Objectives Course participants will learn how to guide the sales/service conversation efficiently and effectively. They will also learn how to: Adapt their communication style Question customers around…   Continue